PRIVACY POLICY AND NOTICE
This is the privacy notice of Skin-2-Love. In this document, “we”, “our”, or “us” refers to Clowder Creations Ltd.
We are registered in New Zealand and our company number is 8267621.
Our registered office is at Unit 1 – 3 / 4 Carrowmore, Pinehill, 0632, Auckland, New Zealand
This privacy notice aims to inform you about how we collect, store, and handle any information that we collect from you, or that you provide to us. It covers both information that could identify you (“personal information”) and information that could not.
A core focus for us is trading in a conscientious way and keeping your personal detail private and confidential. Your details will never be shared, sold, or disclosed with a third party/parties – not ever!
Let us know if you need any further clarification.
Here is a list of the information we collect from you, either through our website or because you give it to us in some other way, and why it is necessary to collect it:
BUSINESS AND PERSONAL INFORMATION
This includes basic identification and contact information, such as your name and contact details, and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.
This information is used:
- to provide you with the goods which you order,
- for verifying your identity for security purposes,
- for marketing our products,
- the information which does not identify any individual may be used in a general way by us to provide class information, for example relating to demographics or usage of a particular page or service.
We keep the information, which forms part of our business record for a minimum of seven years. This is the period specified by the tax collecting authorities and other legal entities in the event of a claim or defense in court.
YOUR DOMAIN NAME AND E-MAIL ADDRESS
This information is recognized by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
- to correspond with you or deal with you regarding the goods offered on our site.
- in a collective way not referable to any individual, for the purpose of quality control and improvement of our website.
- to send you news about the services for which you have signed up.
INFORMATION YOU POST ON OUR WEBSIT
Information you send to us by posting to a forum or blog is stored on our servers. We do not specifically use that information except to allow it to be read, however, we reserve the right to use or refer to that information in whatever way we see fit.
WEBSITE USAGE INFORMATION
We may use software embedded in our website (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. No personally identifiable information is used or retained by this software.
FINANCIAL INFORMATION RELATING TO YOUR CREDIT CARDS
This information is never taken by us either through our website or otherwise. At the point of payment, you are transferred to a secure page on the website of Windcave or some other reputable payment service provider. This page may be made up to look like our website, but it is completely secured and not controlled by us. Neither our staff nor contractors have access to the site.
FINANCIAL INFORMATION RELATING TO YOUR CREDIT CARDS
We use Secure Sockets Layer (SSL) certificates to verify your identity in your browser and to encrypt any data you give us when you buy. This includes financial information such as credit or debit card numbers. Our SSL certificate encryption level is 128-bit/256-bit. Whenever we ask for financial information, you can check that SSL is being used by looking for a closed padlock symbol or another trust mark in your browser URL bar or toolbar.
We take the following measures to protect your financial information:
- We keep your financial information encrypted on our servers.
- Only partial information from orders is kept ensuring order integrity.
- Access to your information is restricted to authorized staff only.
- If we ask you questions about your financial information, we shall show partial detail [the first four OR the last four digits of the debit or credit card number], only enough to identify the card(s) to which we refer.
CREDIT REFERENCE
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
THIRD PARTY CONTENT
Our website is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. All complaints will be investigated, and post-removed until such time as the issue had been investigated. We will not interfere with free speech and opinions are tolerated as long as they are not presented in a malicious or overhanded way. We will not tolerate any hate speech or personal attacks against any person, regarding race, religion, sexual orientation, or any other discrimination. If we find your complaint to be without cause, we reserve the right to reinstate the post without corresponding with you.
INFORMATION WE OBTAIN FROM THIRD PARTIES
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data that is indirectly made up of your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.